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ABDM allows a user to find their health records from any health facility they have visited via the discovery process. When a discovery request is initiated by the user, the HIP will receive a list of verified identifiers along with name and demographic information. Verified information includes the ABHA address, the mobile number name, gender, year of birth.

Overview for HIP Clients

If you are integrating as a HIP — a clinic, hospital, or health information system using Eka’s APIs — this section explains how Care Context Discovery works end-to-end and what your system needs to handle.

How Eka fits in

Eka acts as the middleware between ABDM and your system. You do not communicate with ABDM directly. Instead:
  • ABDM sends all discovery and linking requests to Eka.
  • Eka forwards them to your system via webhooks.
  • Your system processes the request and responds back to Eka via API calls.
  • Eka forwards your response to ABDM.

End-to-End Flow

Phase 1 — Discovery

1

Patient triggers discovery from a PHR app

The patient opens any ABDM-compatible PHR app (e.g. ABHA app) and searches for their records at your facility. ABDM routes the request to Eka based on your registered HIP ID.
2

Eka sends you a Discovery webhook

Eka forwards the request to your registered webhook URL. The payload contains the patient’s ABHA address, name, gender, year of birth, and other verified identifiers (mobile number, ABHA number).
3

You search and respond with matching care contexts

Search your system using the identifiers provided. Return the list of unlinked care contexts (e.g. visits, prescriptions, lab reports) that belong to this patient.The abha_address in the webhook payload is a verified identifier — confirmed by ABDM, not self-declared by the patient. As per ABDM guidelines, it is the HIP’s prerogative to save this to the matched patient’s profile. If stored, you can use the ABHA address in future HIP-initiated linking flows to link new care contexts directly, without requiring the patient to go through discovery again.

Phase 2 — Linking

1

Patient selects care contexts to link

The patient reviews the care contexts returned in Phase 1 and selects the ones they want to link to their ABHA account. ABDM notifies Eka, which forwards the request to your system.
2

You generate and send an OTP

Generate an OTP and deliver it to the patient’s registered mobile number. Then notify Eka that the OTP has been dispatched.
3

Patient submits OTP — you verify and confirm

The patient enters the OTP in the PHR app. ABDM validates it and sends a confirmation to Eka, which forwards it to your system via a webhook containing the OTP token.Your system must validate this token against the OTP you generated in the previous step. If valid, call the on-link-confirm API with the list of care contexts to be linked.Who does the linking? You do — by calling on-link-confirm, your system is confirming to ABDM that the OTP is valid and that the selected care contexts should be linked. ABDM then registers the linkage on its side. You do not need to call the separate HIP-initiated Link API for this flow.Which HIP are the records linked to? The care contexts are linked to your HIP, identified by the hip_id present in the webhook payload. This is the same HIP the patient searched when triggering discovery — the facility whose records they are claiming.
Once linking is confirmed, the care contexts are registered with ABDM under the patient’s ABHA account and can be accessed by HIUs (e.g. doctors, hospitals) through the ABDM consent flow.

PHR Flow

1

Discover Unlinked CareContexts

Use the discover api to get a list of care-contexts that are not linked to the user’s account. Linking Process is initiated by the user by providing the care-context id and the verification code is sent to the user’s mobile number.
2

Initiate the linking

Use the link init api to initiate the linking process, the HIP will send an OTP to the user’s mobile number.
3

Confirm the linking with OTP

Use txn_id from the previous step and OTP sent to the user’s mobile number to confirm the linking.

HIP Flow

1

On Discover

The HIP receives a discovery request and returns the list of unlinked care-contexts associated with the user.
2

On Link Init

After generating the OTP, the HIP should call the on-link-init API to notify the ABDM gateway about the OTP sent.
3

On Link Confirm

After verifying the OTP and initiating the linking of the care-context, the HIP should call the on-link-confirm API to notify the ABDM gateway about the successful linking of the unlinked health record.